Deliveries and returns

Cooling-off Period

At Smartlures you have a 14-day cooling-off period. Does the product not meet your expectations or have you changed your mind? You can return a product or order within 14 days.

Refund

  • Products must be returned in their original packaging, with labels attached and complete.
  • Returned items must be unused, clean, and in a condition suitable for resale as new.
  • Gift cards cannot be returned.
  • The 14-day cooling-off period starts one day after you have received the product.
  • The shipping costs for returning items are at your own expense.
  • As a consumer, you bear the risk of damage or loss during transport. Therefore, package the product properly and keep the shipping receipt until you have received confirmation from us.
  • The return shipping costs have to be paid by the consumer. In some situations, an exception may apply; this will be communicated to you by one of our staff.

Return Address

Smartlures B.V.

Schoepenweg 39
8243 PX Lelystad
The Netherlands

Questions?

Please feel free to contact us at:
info@smartlures.nl