Deliveries and returns
Cooling-off Period
At Smartlures you have a 14-day cooling-off period. Does the product not meet your expectations or have you changed your mind? You can return a product or order within 14 days.
Refund
- Products must be returned in their original packaging, with labels attached and complete.
- Returned items must be unused, clean, and in a condition suitable for resale as new.
- Gift cards cannot be returned.
- The 14-day cooling-off period starts one day after you have received the product.
- The shipping costs for returning items are at your own expense.
- As a consumer, you bear the risk of damage or loss during transport. Therefore, package the product properly and keep the shipping receipt until you have received confirmation from us.
- The return shipping costs have to be paid by the consumer. In some situations, an exception may apply; this will be communicated to you by one of our staff.
Return Address
Smartlures B.V.
Schoepenweg 39
8243 PX Lelystad
The Netherlands
Questions?
Please feel free to contact us at:
info@smartlures.nl